You DO realise that there some aspects which are subject to public opinion like halt, extension, introduction, cleanliness etc.
And there are some aspects which are not subject to public opinion like controlling, allotment of locomotives, allotment of crew, etc
"Supposed to do", who are YOU to decide that ?? It's another thing being a keyboard warrior on your bed and it's another thing doing the actual job.
As...
more... I asked you before, is the train AP Express late right now as a result of this ?? If not, who are you to tell what they should or shouldn't do ??